Take our member survey for credit on your account!
Complete the survey to receive a $10 bill credit, AND be entered to win one of two $100.00 bill credit! This survey will be available during April and May and will help provide some insight as we plan for a Strategic Planning event in June. If you don’t have internet access, stop by one of our three offices to fill out a paper survey or request to have one sent to you.
Expanded utility bill assistance available for Iowa small businesses impacted by COVID-19
Updated on Aug. 24, 2020, to reflect IEDA’s expansion of the program
We want to thank our members for their patience, cooperation, and understanding during this pandemic emergency and while our offices are closed to the general public. Rest assured we are continuing to show up for work and function as normally as possible on your behalf. Please continue to call us at 888-220-4869 for service requests, payment arrangements and for any other information that you need. Please mail your payments to us, utilize our drop
Iowa’s electric cooperatives are prepared to provide safe, reliable service during the pandemic
As the winter energy assistance disconnection moratorium ends on April 1, electric cooperative member-owners who are behind on their utility payments are urged to contact their local co-op as soon as possible to work out payment options to avoid disconnection. Iowa’s not-for-profit electric cooperatives are willing to work with member-owners who have fallen behind on payments to find an agreeable solution; disconnection of service is always a last resort. Here are some services and programs designed to help those who are struggling to pay their electric bills: